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SunGard Availability Services


Welcome to Sungard Availability Services Recovery Services Portal

The Recovery Services Portal offers easy access to eTesting resources such as Test Plans, Post Test Surveys and Disaster Declaration Authorization (DDA) forms as well as information on Crisis Management, User Groups, Resource Management and Sungard AS Recovery Centers.

Visit our "News" section for additional details on the following:
Six Sigma Continuous Improvement Model within Recovery Services

Enhanced Functionality: The Document Repository
Sungard Availability Services is pleased to offer the Document Repository functionality within the Recovery Services Portal. Features of the Document Repository allow you to have 24/7 access to your vital records in the following categories:
    - Application Information
    - Configuration Information
    - Disaster Recovery Plan
    - Internal Customer Policies and Procedures
    - Recovery Procedures
    - Recovery Timelines/RTO’s

RSP Access: You must be a registered user to access this application. If you do not have access, please contact your Customer Care Representative or the Service Desk at 1-800-441-1181 or e-mail at Thank you!

Please Note: Sungard AS has tested this website's compatibility with Microsoft Internet Explorer Versions 9; Google Chrome Version 33; and Mozilla Firefox Version 27. Customers using earlier versions of these browsers may experience technical difficulties.


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